Skills & Competencies for Service Contract Administration Manager

Service Contract Administration Manager job profile

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JOB SUMMARY for Service Contract Administration Manager

Manages all aspects of the company's service contract functions.

JOB RESPONSIBILITIES for Service Contract Administration Manager

Prepares proposals, negotiates contracts and ensures that the company fulfills all obligations and conditions of contracts sold.

Service Contract Administration Manager SALARY RANGE

BASE 50%
$109,828
TOTAL 50%
$115,960
Job Level
M02
Job Code
SM15000226
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Service Contract Administration Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Service Contract Administration Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Service Contract Administration Manager

1 Job Family Competencies – Contract Compliance
Proficiency Level -3
Skill definition-Ability to comply with regulations and performance of obligations within the agreement.
Level 1 Behaviors
(General Familiarity)
Explains the importance of understanding agreement terms and conditions in contract compliance.
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Level 2 Behaviors
(Light Experience)
Reports issues to management during the monitoring of contract compliance.
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Level 3 Behaviors
(Moderate Experience)
Participates in defining the terms of contract agreements to ensure compliance.
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Level 4 Behaviors
(Extensive Experience)
Monitors contract compliance to determine the necessity for amendments or extensions of contracts.
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Level 5 Behaviors
(Mastery)
Establishes policies and procedures to ensure compliance with contract agreements.
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2 Job Family Competencies – Contract Management
Proficiency Level -4
Skill definition-Managing agreements, from their creation to execution by the chosen party and the eventual termination of the contract.
Level 1 Behaviors
(General Familiarity)
Explains the standard principles and procedures of contract management.
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Level 2 Behaviors
(Light Experience)
Reports contracts for termination or renewals to senior management.
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Level 3 Behaviors
(Moderate Experience)
Reviews contractual terms and agreements to ensure adherence to contract lifecycle management.
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Level 4 Behaviors
(Extensive Experience)
Oversees execution of contract management strategies to achieve financial and operational goals.
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Level 5 Behaviors
(Mastery)
Establishes internal policies to ensure seamless contract management within your organization.
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3 Service Contract Administration Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Service Contract Administration Manager
Proficiency Level - 4
5 Competency for - Service Contract Administration Manager
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Service Contract Administration Manager

1 Core Competencies – Planning and Organizing
Proficiency Level -4
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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2 Core Competencies – Coordination
Proficiency Level -3
Skill definition-Ability to plan, execute, and adjust job duties to achieve business goals.
Level 1 Behaviors
(General Familiarity)
Lists the roles and responsibilities of coordination in the workplace.
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Level 2 Behaviors
(Light Experience)
Selects and utilizes tracking tools to manage daily tasks.
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Level 3 Behaviors
(Moderate Experience)
Delegates and coordinates a team's duties to ensure no overlap between responsibilities.
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Level 4 Behaviors
(Extensive Experience)
Facilitates groups and diverse areas to work together effectively.
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Level 5 Behaviors
(Mastery)
Leads in the establishment of best practices for planning multiple activities.
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3 Service Contract Administration Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Service Contract Administration Manager
Proficiency Level - 4
5 Competency for - Service Contract Administration Manager
Proficiency Level - 5

Summary of Service Contract Administration Manager skills and competencies

There are 0 hard skills for Service Contract Administration Manager.
9 general skills for Service Contract Administration Manager, Contract Compliance, Contract Management, Contract Review, etc.
9 soft skills for Service Contract Administration Manager, Planning and Organizing, Coordination, Project Management, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Service Contract Administration Manager, he or she needs to be skilled in Planning and Organizing, be skilled in Coordination, and be skilled in Project Management.

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